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Booking FAQs

Find answers to common booking questions
How can I book my stay at KANI?

You can book your stay by submitting an enquiry through our website or contacting our team directly. We will guide you through available dates, room options, and experiences, and confirm your booking via email.

What payment methods are accepted for bookings?

Payment details will be communicated directly once your enquiry is confirmed. We accept major credit cards, including Visa, MasterCard, and American Express, as well as other secure payment options.

Can I modify my booking after confirmation?

Yes, you can request modifications up to 7 days before your scheduled arrival, subject to availability. Please contact our team for any changes or assistance.

What is the cancellation policy at KANI?

Our cancellation policy allows free cancellations up to 14 days before your scheduled arrival. For cancellations made after this period, charges may apply. Specific details will be provided upon booking confirmation.

Are there any special rates or promotions available?

We occasionally offer special rates and promotions for early enquiries or extended stays. Please reach out to our team for current details.

How far in advance should I submit an enquiry?

We recommend submitting your enquiry at least one month in advance to ensure availability, especially during peak seasons.